CRM stands for Customer Relationship Management. CRM system, CRM solutions, CRM Service Provider in india helps the industry or business to manage relationship with customers. Past and potential customers can be managed using CRM software. CRM software checks the past transaction history with the customers, analyses it to improve the business relationship with customers, ultimately driving more sale. Furthermore, CRM software manage customer’s email, phone numbers, live chat, company’s website, and social media to compile data from these channels to improve sales.
Lighthouse CRM software is the best CRM software in India, best crm software for small business in india. Lighthouse CRM is the top crm software, Best Customer Relationship management Software that helps in campaign management, expense reporting, CRM for Sales Force Management, and customer service. Tracking sales activity is an important task in Lighthouse CRM software. Managing campaign and sending newsletters to customers to update them with latest changes and promotions. These are traits makes Lighthouse CRM a phenomenal CRM software to implement for your business or industry.
Detailed company info, and multiple leads,Sales Pipeline, Deals status, products, competition, quotes
Travel plans and action,Expense limits,Budgets and Approvals
Sales Targets,Target based incentives,Sales vs Cost incurred
Customer complaints,Sales item Details,Technical inputs and resolution
The key to sell faster is to prioritize.
Get a list of Opportunity & Leads that matter the most to your business.
See sales intelligence, detailed company info, and multiple leads on a single screen, so you can build pipeline and grow deals faster.
Gain complete visibility of your sales cycle.
You can log calls/visits, book orders or check meeting dashboards, tours and follow ups.
Get all the details on your deals status, products, competition, quotes.
Automate business activities so that you can focus on selling, not on maintaining data.
Target a specific set of audience and optimize email campaigns to get better responses
Categorize email ids based on type of customer on several parameters
Sales Team can send messages to Server to receive specific reports and client info and product status.
Create campaigns, Associate contacts, leads and other records to a campaign
Measure performance and RoI for each campaign/ trade event you are running
Intelligently harvest the leads and follow up on the campaign interactions
Create better future campaigns by analyzing the hard data of past campaigns.
Target Sales Performance Management
Target can be set on revenue, sales quantity or product categories.
Drive team performance with target based incentives
Get clear picture on Profitability; Sales vs Cost incurred by the company.
Manage expenses in less time than it takes to go through a stack of paper receipts.
Snap pictures and upload them to Lighthouse CRM.
Create different grades of expense limits for travel, lodging etc.
Review travel plans based on limits
Control budgets and Approve travel expenses.
Target Sales Performance Management
Target can be set on revenue, sales quantity or product categories.
Drive team performance with target based incentives
Get clear picture on Profitability; Sales vs Cost incurred by the company.
The CRM captures customer complaints, verify sales details and technical inputs on the same. The final complaint resolution and response to the customer is done through the CRM.
